✧MAGIC MOMENTRESORT & KIDS CLUB
WORKFLOWS Prototype
Every moment matters.LEADERSHIP MAP
EVERY MOMENT MATTERS

How Magic Moment runs.

Operations delivers the experience. Accounting verifies the numbers. The GM reports to Carina.

OPERATIONSJay MorrisonHotel operations & operating-system outcomes
ACCOUNTINGDoug AllenClean books, close & financial reporting
HOTEL REVIEWGeneral ManagerChecks results and owns operating decisions
OWNER VISIBILITYCarina RadonichVerified results and reserved decisions
Implementation dependency Reporting / handoff Exception / return